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“iFactFind” - Mobile Terms of Use

The “iFactFind” online software platform (the “Platform Website”), and the iFactFind general website located at https://ifactfind.com.au (the “Website”) (the Website and Platform Website together, the “Platform”), is controlled and operated by PULSS Pty Ltd T/A iFactFind.

IMPORTANT

iFactFind's SMS service provides you with important updates, reminders, and notifications related to your iFactFind account and financial information. You can expect to receive messages regarding account activities, security alerts, appointment reminders, and other essential communications.

A.CONSENT AND OPT-IN

When you provide your mobile number and opt into iFactFind's SMS service, you are giving us your consent to send you text messages. These messages may include updates, reminders, and notifications related to your iFactFind account, financial information, and other important communications. You have the choice to participate in this service, and your consent is essential for receiving these messages.

B.CANCELLATION

You have the flexibility to cancel the SMS service at any time. To unsubscribe from the service, all you need to do is send a text with the word "STOP" to the provided short code. Once we receive your "STOP" message, we will respond with a confirmation SMS to ensure you want to unsubscribe. After confirming, you will no longer receive text messages from iFactFind. If you ever wish to resume receiving messages, you can rejoin the service by signing up as you did initially.

C.SUPPORT

In case you encounter any issues with our messaging program, we are here to help. You can simply reply with the keyword "HELP" to any of our messages to receive further assistance. Additionally, if you require more direct support, you can reach out to our support team by emailing us atsupport@ifactfind.com.au or by calling our number at +61 1300 0 78577. We are committed to ensuring you have a smooth experience and will assist you with any concerns or questions you may have. 

D.CARRIER DISCLAIMER

It's important to note that wireless carriers are not responsible for any delayed or undelivered messages. Message delivery can be affected by various factors, including your location, network connectivity, and the efficiency of your carrier's network. While we strive to deliver messages in a timely manner, some circumstances may be beyond our control.

E.MASSAGE AND DATA RATES

Participating in our SMS service may result in message and data rates. These charges may apply to messages you receive from iFactFind as well as those you send to us. The frequency of messages will be specified during the sign-up process. For inquiries about your text or data plan and associated costs, we recommend contacting your wireless provider directly. Understanding your plan will help you manage any potential expenses associated with this service.

F.PRIVACY POLICY

For a comprehensive understanding of how we handle your personal information and data privacy, we encourage you to read our privacy policy, which is available at https://ifactfind.com.au/privacy-policy.html. Protecting your privacy and maintaining the confidentiality of your personal information are priorities for us. We are dedicated to ensuring that your data is treated with the utmost care and in compliance with our privacy policy.

PLEASE CAREFULLY NOTE:

  • By using iFactFind's SMS service, you agree to adhere to these Terms of Service. We aim to provide you with a valuable and convenient service while respecting your privacy and preferences. If you have any questions, concerns, or need assistance, please feel free to reach out to our support team. Your usage of this service is also subject to our general Terms of Service, which can be found on our website. Your satisfaction and trust are our top priorities.

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